If your iPhone or iPod affect won't charge

If your battery won't accuse or charges slowly, or if an alarm message appears, learn what to practise.

Plug into power

To accuse your device, follow these steps:

  1. Connect your device to the USB cable that comes with information technology.
  2. Plug into ane of these three power sources:

Wall power outlet

Plug your USB charging cable into a USB power adapter, so plug the adapter into the wall.

Estimator

Plug your charging cable into a USB 2.0 or 3.0 port on a computer that's on and not in sleep mode. Don't apply the USB ports on your keyboard.

Power accessory

Plug your cablevision into a powered USB hub, docking station, or other Apple-certified accompaniment.

If you lot're trying to accuse wirelessly with an iPhone 8 or afterwards, first make sure that you can charge with the USB cable that came with your device. If that works, and then get aid with wireless charging. For a third-party accessory, check that information technology's Apple certified.

When your device charges, a lightning bolt appears within the bombardment icon in the status bar , or a large bombardment icon on your Lock Screen .

  • My device charges slowly or won't charge

  • My device stopped charging at lxxx percent

  • Accessory Not Supported or Certified message

If your device charges slowly or won't charge

Follow these steps and try once again afterwards each:

  1. Bank check your charging cable and USB adapter for signs of impairment, similar breakage or bent prongs. Don't use damaged accessories.
    Lightning to USB and a USB-C wall adapter
  2. Apply a wall power outlet and check for house connections between your charging cable, USB wall adapter, and wall outlet or Air conditioning power cable, or try a dissimilar outlet.
  3. Remove any debris from the charging port on the bottom of your device, and then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.

    Image of the charging port.

  4. Let your device charge for a half hour.
  5. If your device is still unresponsive, force restart your device:
    • iPhone viii or later and iPhone SE (2nd generation): Printing and quickly release the volume upwardly button. Press and quickly release the volume down push button. Printing and hold the side button until the Apple logo appears.
    • iPhone 7, iPhone 7 Plus, and iPod affect (7th generation): Press and concur both the side (or top) push button and the volume downward button until the Apple logo appears.
    • iPhone 6s or before, iPhone SE (1st generation), and iPod affect (6th generation) or earlier: Press and hold both the side (or top) button and the Dwelling house button until the Apple logo appears.
  6. Let your device charge for another half hour.
  7. If your device still won't ability on or accuse, accept your device, charging cable, and charging adapter to an Apple Store or Apple Authorized Service Provider for evaluation. You tin too contact Apple tree Back up.

If your device stopped charging at 80 percent

Your iPhone might become slightly warmer while it charges. To extend the lifespan of your battery, if the battery gets too warm, software might limit charging to a higher place 80 percent. Your iPhone will charge over again when the temperature drops. Try moving your iPhone and charger to a cooler location.

iOS xiii and afterwards utilize Optimized Battery Charging to dull the charge per unit of battery crumbling by reducing the time that your iPhone spends fully charged. Your iPhone uses on-device machine learning to understand your daily charging routine then that it can wait until you demand to use your iPhone to finish charging past 80 percent.* Optimized Bombardment Charging is active only when your iPhone predicts that it will be connected to a charger for a long period of time.

* Information regarding your charging routine is stored only on your iPhone. The data isn't included in backups and isn't shared with Apple.

If an alert says that your accessory isn't supported or certified

These alerts can appear for a few reasons:

  • Your iOS device might have a dirty or damaged charging port
  • Your charging accessory is lacking, damaged, or isn't Apple tree-certified
  • Your USB charger isn't designed to charge devices

Follow these steps:

  1. Remove whatever debris from the charging port on the bottom of your device.
  2. Restart your iPhone or iPod bear upon.
  3. Try a different USB cable or charger.
  4. Make certain that you lot accept the latest version of iOS.
  5. Contact Apple tree Support to ready upward service.

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